AT&T New Capping Limits Unfair To Customers.

Recently many broadband companies have been putting together think tanks on battling their never-ending broadband woes. They have too many users and too little throughput, well that’s in my view. These huge companies have been lining their pockets for years with random fees for unjust reasons. AT&T has now followed Comcast in their new initiative to yet again find other ways to charge their customers extra while still keeping their customer base. Since Comcast announced a couple months ago that they were going to cap their broadband users at 250 gigabytes a month; AT&T has followed suit. AT&T is now introducing a cap on new customer’s starting at 20-150 gigabytes a month depending on their service plans. Existing customers are in the clear at the moment as this is a “test” run. I have more than a hunch that this is just an early introduction to another way of keeping their customers down and capping potential for new innovation and productivity on the internet

Since AT&T already has a huge market, solid foundation, and presence in the United States they should be investing their money in ways to increase their throughput and broadband capabilities instead of spending more money on advertisements and research on new ways to give their customer the finger. 150 gigabytes might sound like a lot to some people but for someone like myself that has this service at home, pays for “unlimited” bandwidth and manages a website, visits video sites, forums, legal music services, Netflix watch now service ect., this cap will hurt big time. AT&T has just found another way to charge their customers more with their existing service! After going over this 150 gigabyte cap, a customer will then be charged an extra dollar for each gigabyte they exceed past their monthly cap. This is sneaky, and WRONG. I am now going to be looking into other services such as Comcast (at least they have a 250 cap versus AT&T’s 150 cap) and possibly a company that does not yet have caps. At this point I am even willing to pay more for service from a company that has no caps just in spite of this unfair decision.

Note to AT&T: This might work out for a couple years, but how long do you expect your average customers to stay at their daily bandwidth usage with new online media services showing up now on a regular basis?